Frequently Asked Questions

Our icons can be purchased in many churches and monasteries across Serbia, Montenegro, Bosnia and Herzegovina, Greece, Austria, Russia, Germany, and Romania. Additionally, our retail store is located in Belgrade, at Viline Vode 47.

Yes, the delivery of our icons is handled by a courier service.
Do I need to pay for the ordered product in advance?
The product can be paid for in advance, or it can be paid upon delivery (cash on delivery).

If you are not satisfied with the appearance of our products, we can offer a product exchange service within 10 days.

It is possible to engrave dedications and special messages on the back of our icons as an addition along with the certificate.

Our production operates under the blessing of the Serbian Orthodox Church, with a spiritual father who visits our production facility, speaks with the employees, and, with his blessing, we begin each new project. It is certainly highly recommended that when you purchase an icon, you take it to your parish church so that your parish priest and intercessor can bless it.

By purchasing our icons and other products, you will receive a certificate of the quality of the materials used.

Of course, any suggestions and ideas are welcome. You can send all your ideas to prodaja@ihtis.rs

The production time for a product depends on the workload at the given moment. However, what greatly accelerates the waiting process is our warehouse of semi-finished and finished products.